Reporting PokéStop or Gym Issues — Pokémon GO Help Center (2024)

Report game problems with a Pokéstop or Gym

If you experienced gameplay issues while interacting with a PokéStop or Gym, you cancontact us to report a bug.

Request modification or removal of a PokéStop or Gym

We will remove PokéStops or Gyms from Pokémon GO for a very specific and limited set of reasons:

  • There’s no longer safe pedestrian access to the location.
  • The PokéStop or Gym obstructs or interferes with Emergency Services’ ability to perform normal operations. This includes, but isn’t limited to, fire stations, police stations, hospitals, military bases, industrial sites, power plants and air traffic control towers.
  • The PokéStop or Gym is not a permanent installation. This includes seasonal displays that are only put up during certain times of the year.
  • They are natural features, including pictures of landscapes as well as submissions where the subject is a lake, river, stream, mountain, volcano, waterfall. Note that photos that include man-made points of interest - plaques, signs, etc. - near natural features are acceptable.
  • The PokéStop or Gym has been permanently removed or is a duplicate of an existing PokéStop or Gym.
  • The PokéStop or Gym's real-world location appears to be within 40 meters of private residential property.

If you are a business or property owner, contact us via this page if you believe a PokéStop or Gym shouldn’t be in Pokémon GO or should be modified.

Please only submit removal or modification inquiries through the page linked above. For all other inquiries, contact us via this form.

Players who’ve reached level 37 can report invalid PokéStops or suggest improvements to an in-game location’s title, description, real-world location, or photo directly from the Pokémon GO app.

Reporting PokéStop or Gym Issues — Pokémon GO Help Center (2024)

FAQs

How to report fake PokéStop? ›

Request modification or removal of a PokéStop or Gym – Pokémon GO. If you believe a PokéStop or Gym should be modified or removed, you can submit a request for us to review the location. The vast majority of PokéStops or Gyms in Pokémon GO were submitted by users to be included in our games.

Does reporting do anything in Pokémon GO? ›

When we receive reports that someone has acted in a way that's not in line with our Terms of Service, Player Guidelines, or Live Event Code of Conduct, we work towards reviewing these reports as soon as possible in order to take appropriate action. To report a player, contact us via in-app support.

Is there a problem with Pokémon GO today? ›

User reports indicate no current problems at Pokémon Go

It uses mobile devices with GPS to locate, capture, train, and battle virtual creatures, called Pokémon, which appear as if they are in the player's real-world location.

How do you put a PokéStop in your house? ›

Submitting a Nomination
  1. First, go to an object or location that you think would make a good Wayspot.
  2. Tap the Main Menu button.
  3. Tap the Settings button.
  4. Tap Uploads.
  5. Tap the New PokéStop button to start the nomination.

Can you report someone for spoofing Pokémon GO? ›

The short answer is to use the Report form provided by Niantic, but you can do more than that. Make sure that the player you are reporting violates one of the following: Terms of Service.

Does Pokémon track you? ›

Does Pokémon Go Collect Geospatial Data? Pokémon Go's location permission lets it track where you are, how long you've been there, and events during gameplay.

Does reporting cheaters do anything? ›

Yes reporting cheaters to EA does indeed work and have consequences for the cheaters if proper evidence is produced!

How do I report a glitch on Pokémon GO? ›

To report a bug with Pokémon GO that isn't already listed on the Known Issues page, please contact us through the app. You won't get an individual response to your report, but we'll use this information to help us reproduce the issue and identify trends.

Is Pokémon GO safe? ›

The primary danger of Pokémon GO is the public chat function. It's not directly embedded into the app itself, but through another website that links with Discord. Discord is a chat and messaging platform that can be incredibly dangerous for children, exposing them to hate speech, adult content, violence, and more.

Does Pokémon have an ending? ›

The Pokémon anime is one of the foundational parts of the series' success as fans have followed Ash Ketchum and his trusty Pikachu travel to become a Pokémon master. After 25 years, Ash's story has finally come to an end as the final episode of the original Pokémon anime aired in Japan on March 24, 2023.

How do I report on Pokémon GO? ›

To report, players should click on Settings, then Help Center, Submit a Request and finally, Report Inappropriate Gameplay.

Why was PokéStop removed? ›

We will remove PokéStops or Gyms from Pokémon GO for a very specific and limited set of reasons: There's no longer safe pedestrian access to the location. The PokéStop or Gym obstructs or interferes with Emergency Services' ability to perform normal operations.

What happens when you get banned on Pokémon GO? ›

Disciplinary actions: If your account is issued a second strike, you will temporarily lose access to your Pokémon GO account. When attempting to log into the game, you'll be presented with a message stating that your account is suspended. You will not be able to bypass this message.

Why are PokeStops closed? ›

PokeStops can have "working hours," closing temporarily to prevent interaction during certain times, surprising many Pokemon GO players. Players can submit real-life locations to become PokeStops, while some locations can request temporary closure for safety and organization.

How do I report a PokéStop on a private property? ›

Want to Make Pokémon Go Away?
  1. Under the Troubleshooting section, click on “Reporting PokeStop or Gym Issues”
  2. Click on “Request removal of PokéStop or Gym”
  3. Fill out the information in the form request (pictured below)
  4. Include a notation that the PokéStop is located on private property.
Mar 28, 2024

How do you report a spoofer? ›

To report spoofing or phishing attempts—or to report that you've been a victim—file a complaint with the FBI's Internet Crime Complaint Center (IC3).

How do I report a fake ticket? ›

Report Ticket Scams:

Contact the Federal Trade Commission (FTC) using the Online Complaint Assistant. File a local police report, especially if you met the scammer in person or have a picture of them to give the police. File a complaint about a ticket company using the Better Business Bureau's Scam Tracker.

Are fake Pokemon illegal? ›

Unfortunately, these cards are not worth anything and are also illegal to use in tournaments, making them a huge waste of cash. If you're new to the Pokémon TCG, here's how to spot fake cards and avoid getting scammed.

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