Sending email
How does Email work?
What do I need to have in order to write an Email to an Incarcerated Individual?
What are JPay Stamps?
How much does it cost to send an Email?
Do stamps expire?
How do I write an Email to an Incarcerated Individual?
Why can’t I see the Emails tab on my account?
How can I get a detailed history of my stamp purchases?
Can I attach a photo?
What image formats can I attach?
How would the Incarcerated Individual read the Email I sent?
Why is my Incarcerated Individual receiving the photo I’ve attached too small/large?
Can an Incarcerated Individual write me back?
How do I know if I received an Email from an Incarcerated Individual?
Is there a limit to the amount of messages I can send or receive?
Will my mailing address automatically be provided to the Incarcerated Individual on my email?
VideoGram
What is a VideoGram?
How can I purchase a VideoGram?
What do I need to record a VideoGram?
How can I make sure I send a successful VideoGram?
