Jail those responsible for Post Office scandal - minister (2024)

The Post Office minister has told the BBC that those responsible for the Horizon scandal "should go to jail".

Kevin Hollinrake told a BBC Breakfast audience of sub-postmasters that "people should be prosecuted" when evidence is "established", and "people within the Post Office, possibly further afield, should go to jail".

More than 700 people were prosecuted by the Post Office between 1999 and 2015.

To date, just 37 have received full and final compensation settlements.

Mr Hollinrake's comments follow those of Alan Bates, whose campaign and battle against the Post Office was dramatised in an ITV mini-series earlier this year.

"People have got to be held accountable," the former sub-postmaster previously told the BBC. "That's got to happen. And we're going to have to carry on campaigning for that to occur."

Mr Bates said the campaign group would "start looking at prosecutions" after the public inquiry into the scandal ends, adding that some of the bonuses paid to Post Office bosses over the years should be "clawed back".

The public inquiry will resume on Tuesday. The latest hearings will last 15 weeks, and witnesses will include key figures at the heart of the scandal - including Mr Bates and former Post Office chief executive Paula Vennells.

Hundreds of sub-postmasters were prosecuted for theft and false accounting by the Post Office - which is owned by the government - based on a faulty accounting software system called Horizon. Many poured in their own life savings to cover shortfalls in the accounts.

The Post Office scandal is widely regarded as the most widespread miscarriage of justice in British legal history. The government is introducing legislation to overturn the convictions of sub-postmasters linked to Horizon.

Mr Hollinrake admitted on Monday that wrongly prosecuted sub-postmasters and sub-postmistresses were not being compensated quickly enough, and that the process of financial redress needed to be simplified.

"We do need to compensate people, that's the first thing we need to do and we haven't been compensating people quickly enough. We need to accelerate that," Mr Hollinrake said on the BBC Breakfast programme, which was broadcast from Fenny Compton, the Warwickshire village where Mr Bates convened the first gathering of sub-postmasters in 2009.

There are also three main compensation schemes aimed at groups of victims who had different experiences of the scandal. The Post Office has further details on the scheme on its website, external.

The government has provided funding to the Post Office for these payments, but MPs have warned that the Post Office is "not fit" to run any compensation scheme, that it is removed from involvement, and replaced by a new independent body.

Mr Hollinrake told the audience: "We need to simplify the process is what we need to do. If you've had a conviction then you can go down two routes - the fixed sum award of £600,000 which you get pretty much immediately or the full assessment route [which is] is more complicated, it does take more time. We are keen to make that as streamlined as possible."

David Morley, a former sub-postmaster, said that in 2001: "I proved in front of Post Office managers and in front of Fujitsu managers that the system was faulty and they did have remote access to postmasters' accounts. Now my question to you sir is do you think evidence of that meeting was deliberately suppressed?"

Mr Hollinrake said he couldn't say if it was deliberately suppressed "because I wasn't there and wasn't party to the conversations afterwards but someone knew something at a very early stage".

Many Post Office victims who appeared on the programme became emotional when telling their stories.

Jess Kaur was a postmistress in Walsall in the West Midlands and suffered a mental breakdown after being wrongly accused in 2009 of stealing £11,000.

"When I was in hospital, the Post Office sent their own doctors to see if I was actually ill. And that's what really hurt the most," she recalled.

Other former postmasters gasped as she said the Post Office did not believe she was in hospital for having a mental breakdown. Charges against Ms Kaur were dropped in 2011, but she said there had been "too many broken promises" for her to know when the final "win" would happen for her and others falsely accused.

Seema Misra was sent to prison while she was pregnant. She was a sub-postmistress in West Byfleet, Surrey, and was wrongfully accused of stealing £70,000.

Although she was cleared in 2021, she said she was "still fighting on til the proper accountability is done".

On the day she was sentenced it was her son's 10th birthday. "We did not know what to say to him. We told him because mummy's pregnant she's just gone to a special hospital."

On the morning she was due to go to court, she had said to her son that she would see him later that day. "Why would someone send me to prison for a crime I never committed?" she said tearfully.

Mark Kelly was a sub-postmaster in Swansea from 2003 to 2006, and came to the BBC studio with his support dog Gizmo who helps keep him calm after the anxiety resulting from being wrongfully accused of false accounting.

He said he felt like he wanted to take his own life, and became depressed and isolated.

"Once I started hearing about all the problems which other postmasters were having, like people committing suicide and people going to prison when pregnant, I started to feel quite guilty from it all. I felt like I could have done something more [to help others]," he said.

Lee Castleton was left bankrupt in 2007 after losing a legal battle with the Post Office who falsely accused him of stealing £25,000 from the branch he managed in Bridlington, East Yorkshire.

He was played by the actor Will Mellor in ITV's drama about the scandal.

"The journey for all of us has been so painful. We still have to give each other support because it's not over, it's still ongoing," Mr Castleton said.

He said he still finds it hard to get up each morning. "I can't believe what we've been through."

BBC Breakfast came live from Fenny Compton, the village where former sub-postmasters held their first meeting, on Monday. The programme brought together 60 people whose lives have been changed by the scandal.

You can watch the programme on BBC iPlayer.

Jail those responsible for Post Office scandal - minister (2024)

FAQs

Have any Post Office bosses been prosecuted? ›

Hundreds of sub-postmasters were prosecuted for theft and false accounting by the Post Office - which is owned by the government - based on a faulty accounting software system called Horizon. Many poured in their own life savings to cover shortfalls in the accounts.

Who was in charge of the Post Office when the scandal happened? ›

Paula Anne Vennells (born 21 February 1959) is a British former businesswoman who was the chief executive officer (CEO) of Post Office Limited from 2012 to 2019, years which saw the continuing prosecution of innocent subpostmasters and a very costly and unsuccessful attempt to defend a group action.

Who is responsible for the Horizon scandal? ›

From the earliest trials in 1999, internal reports show Horizon (which Fujitsu designed and maintained) caused “severe difficulties” for users. The system repeatedly and erroneously showed money missing from branch accounts. Rather than fix the problems, the Post Office and Fujitsu rolled Horizon out nationally.

What did Fujitsu say about the Post Office scandal? ›

A former executive of Fujitsu, the company that developed the Post Office's Horizon IT system, has told a public inquiry he felt “aggrieved” that what he thought was a “good system” had been placed into such disrepute by the scandal, and said he believed that the “real issue” was the way criminal prosecutions of post ...

How much compensation did the Post Office scandal get? ›

On 18 September 2023, the Government announced that every Postmaster, who was wrongly convicted and has had their conviction overturned as it was reliant on Horizon evidence, will be given the option of settling their claims for redress for an up-front sum of £600,000, without the need to bring a formal claim.

Who investigates USPS crimes? ›

The U.S. Postal Inspection Service supports and protects the U.S. Postal Service and its customers by enforcing the laws that defend the nation's mail system from illegal or dangerous use.

How many people went to jail for the Post Office scandal? ›

Faulty computer software resulted in some 230 post office workers being imprisoned on false charges of theft and fraud. Thousands of others were accused of similar misdeeds.

How many postmasters were wrongly convicted? ›

Between 1999 and 2015, more than 900 sub-postmasters were wrongly prosecuted due to a faulty accounts software called Horizon, which showed errors that did not exist.

How much did Paula Vennells get paid? ›

Paula Vennells, Post Office chief executive 2010-2019

the Post Office. Ms Vennells earned £5.1m during her time at the helm of the Post Office, peaking at £718,300 in 2018. That year her base salary was £253,800 and she earned £390,800 in bonuses (plus pensions and other benefits).

Who are the real people in the Post Office scandal? ›

Husband and wife team Michael and Susan Rudkin were in the post office business for many years, running a branch in South Yorkshire between 1995 and 2004, and then Susan running a branch in Leicestershire while Michael became executive member of the National Federation of Subpostmasters.

Where did the missing Post Office money go? ›

The short answer to Where Did All The Money Go is that it was either disappearing out of branches due to customer fraud or staff theft or repeated mistakes benefitting a customer OR it was disappearing out of ancillary (IT and non IT) Post Office (and non-Post Office) systems due to fraud, mistakes outside the branch ...

What happened to Saman Kaur Post Office? ›

Jess Kaur (identified as Saman in the series) owned a Post Office in Aldridge, West Midlands. In 2009, she was taken to court and accused of theft by the organisation. The case was later thrown out, but not before she suffered a complete mental breakdown and tried to commit suicide.

What did DeJoy do to the Post Office? ›

In March 2021, DeJoy issued a 10-year plan called "Delivering for America" to stabilize the finances of the Postal Service by slowing first class mail delivery, optimizing transportation networks, cutting post office hours, and raising prices.

What went wrong in the Post Office scandal? ›

What problems were caused by the system? Almost immediately after the installation of Horizon at Post Office branches, there was an increase in the number of subpostmasters experiencing accounting shortfalls that they could not explain. Many had never previously experienced such shortfalls.

Who was CEO of Post Office during scandal? ›

How was Paula Vennells involved in the Post Office scandal? During Ms Vennells tenure as CEO, the Post Office pursued convictions of sub-postmasters and denied there was an issue with its Horizon IT system after hundreds of sub-postmasters were shown to have shortfalls in their accounts.

How many postmasters were accused? ›

More than 700 sub-postmasters and mistresses had their reputations ruined by allegations of theft and false accounting, with many left bankrupt or in prison, as a result of a computer system called Horizon.

Is crime at post office a federal crime? ›

The United States Postal Service (USPS) is a federal agency, and as such, any theft or tampering with mail violates federal statutes. Specifically, 18 U.S. Code § 1708 outlines the illegality of stealing, taking, or by fraudulent means obtaining mail from various sources such as mailboxes and post offices.

What is the Post Office management scandal? ›

For 15 years after the roll-out of Horizon, the Post Office – which has private investigation and prosecution powers with no need for police involvement – prosecuted more than 700 subpostmasters for crimes such as theft and false accounting.

What has happened to Paula Vennells? ›

Former Post Office boss Paula Vennells has been formally stripped of her CBE for "bringing the honours system into disrepute", according to the Cabinet Office. Ms Vennells said last month she would hand back her title following the Horizon IT scandal.

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