- Where can I buy seasonal products?
You can find seasonal products in-store and online a few monthsaround each holiday. Holiday products are available October to December, Halloween products are available September to November, Spring/Easter products are available March to May, and Valentine’s Day products are available January to February.
- What is the shelf life for Crunch products?
Crunch full-size and share pack bars have a shelf life of 15 months. Crunch fun size, mini, and giant products have a shelf life of 12 months.
- What’s the best way to keep my Crunch bar fresh?
We recommend that chocolate products be stored in a cool, dry place between 60-70 degrees F away from heat and sunlight.
- What are these white spots on my candy bar?
If Crunch bars are stored at too high a temperature, the fat or oil ingredients can melt or soften enough to migrate to the top of the candy bar. When the bar cools again, the fat on the surface may appear as a whitish powder. This is known as “fat bloom”. While the candy is still safe to eat, the creaminess and flavor impact can be affected. This discoloration could cover the entire product, or could show up as spots or streaks. So we recommend you store your candy bars in a cool, dry place (ideally between 60 - 70 degrees F).
FAQs
How do you respond to FAQs? ›
- Keep the structure logical, clear, and simple.
- Make sure the answers are straightforward and concise.
- For detailed explanations, provide a link to a guide or article.
- Regularly update questions and answers with new information.
- Organize questions into categories.
- Provide a search bar.
- Common industry questions.
- Operating hours.
- Return policies.
- Payment options.
- Shipping information.
- Contact options.
- Jobs.
(I have just made up this abbreviation, but it does a good job getting my point across.) A good rule of thumb is to write short answers to each question — two to three paragraphs would make a good answer. If you go longer, the page will be too long and cluttered.
How many questions should be in an FAQ? ›That said, you want to find a nice middle ground. Fewer than five questions might indicate you haven't done your research… or that you didn't need an FAQ to begin with. Fielding dozens of questions isn't good either, but if they're all necessary, consider splitting your FAQ into multiple pages.
Should it be FAQ or FAQs? ›FAQ can be pronounced as an initialism, "F-A-Q", or as an acronym, "FAQ". Web designers often label a single list of questions as a "FAQ", such as on Google Search, while using "FAQs" to denote multiple lists of questions such as on United States Treasury sites.
Are FAQs still relevant? ›If you write clear web content that is easy to navigate and answers your readers questions, you will not need to create a FAQ. FAQs often cause your readers more frustration. Frequently Asked Questions (FAQs) can be overwhelming and leave your customers searching through a sea of content.
What are common FAQs? ›Defining FAQ
Some common examples include questions about service hours, shipping and handling, product details, return policies, etc., depending on the industry. You can have different FAQ sections for different pages of your website. Your FAQ page demonstrates how well you understand your customers.
Benefits of a FAQ Page
Customers can easily find answers to their questions about your product or business all on their own. However, FAQ pages don't need to be entirely made up of customer service questions. Helping your customers navigate your site and make decisions is more than just addressing common questions.
Ask them if they've heard your question before, and chances are they have. A great FAQ page is concise, organized, and in an easy-to-follow order. Grouping specific questions together or providing a navigation bar are two ways to improve your FAQ page off the bat.
How should you frame a FAQ? ›- Include Real Frequently Asked Questions. Don't laugh. ...
- Keep it Simple & Organized. ...
- Make it Searchable. ...
- Optimize For SEO. ...
- Update Regularly.
How do you answer questions on Q&A? ›
Be polite • Repeat the question to ensure everyone has heard it • Answer clearly and concisely, using plain language • Thank the questioner • If you do not know the answer, admit it. Do not bluff. Promise to follow it up – and do so!
Is there a FAQ template in word? ›FAQ Word templates have become an essential tool for businesses and organizations to provide answers to commonly asked questions about their products or services.