Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,966 ratings
Thank you!
Problems in the last 24 hours in Richmond, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (7%)
-
Phone (3%)
Advertisem*nt
Live Outage Map Near Richmond, Fort Bend County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Sugar Land and Richmond.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Sugar Land | TV | |
| Richmond | Internet | |
| Richmond | Internet | |
| Sugar Land | Internet | |
| Sugar Land | Wi-fi | |
| Sugar Land | Internet |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports Near Richmond, Texas
Latest outage, problems and issue reports in Richmond and nearby locations:
- Todd Harris (@rubeharris) reported fromSugar Land, Texas
@Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!
- Cicely Ross (@destindreama) reported fromFour Corners, Texas
@Xfinity @comcastbusiness @comcastcares if forcing me to go to sleep with this no service and don't even have a msg that service is down It better be up in 6 hrs for my girls to be homeschooled
- REJOICING Roger (@MrB_Loves_Jesus) reported fromGreatwood Village, Texas
Every day between 9:00am and 10:00 am; @comcast @Xfinity internet goes down. All other times; it’s good. So, it’s not my house; it’s a bandwidth issue.Ugh! @comcastcares 😢
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Regular reminder that @comcast is the worst company on the planet.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- Chris Lema - Blogging Daily Again (@chrislema) reported fromNew Territory, Texas
Our internet has been down all day. You know what that means? No overage charges because we likely won’t go over the 1.2 TB limit that @Xfinity sets. #Snowpocalypse2021
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas
@calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- Cicely Ross (@destindreama) reported fromRichmond, Texas
@comcastcares Why is the internet down in Richmond, TX!!!
- Ajcity (@ldowu_ajayi) reported fromFour Corners, Texas
@comcastcares I want to find out about your mobile telephone subscription. Maybe I can switch to your network. How reliable is xfinity phone network?
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- marmar (@yungmarlyn) reported fromFour Corners, Texas
xfinity is f*cking terrible
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- J. B (@August7000) reported
@MSGNetworks @RangersMSGN FIX YOUR AUDIO AND GET IT TOGETHER WITH COMCAST. GD IT DO SOMETHING RIGHT
- George Malik (@georgemalik) reported
I have ESPN+ but I hate this feeling that it might not work on my fancy-*** Comcast-connected TV. One never knows until one tries it.
- ChaoticPunkAtlas (@Blueeyedatlas) reported
@Xfinity @XfinitySupport Fix your damn Internet! I shouldn't lose connection with @Twitch streaming JUST because my lap top is HARD WIRED into the internet!
- Dmitry Babokin (@DmitryBabokin) reported
@pbrubaker Yeah, but probably not as bad as negotiating contract renewal price with Comcast ;)
- Amanda Justice (@aerovw) reported
@Xfinity horrible customer service. Pay for 409mbps, speed test says 154mbps, actual download 1.1 mbps. But chat support has made sure to reboot me 4 times and that the cables are finger tight! Worst part? This is exactly what I expected.
- Rob Storey (@BlueDisgrace) reported
Storm knocks out the cable and internet. @Xfinity doesn't allow you to stream unless you're on your home network. Kinda defeats the purpose
- Midwest Cannatastic (@cannatastic) reported
Yo @Xfinity your data cap is pure bullsh*t wtf! I download one ******* game and that 10% of my data? Are you ******* kidding me?
- Evan Braboy (@EvanBraboy) reported
@Roku how is it that all 4 of our Rokus all quit working at the exact same time? Not loading, not connecting to wifi, can't run channel etc etc? I mean @Xfinity couldn't find an issue with the internet, and all other devices (PlayStation, Switch, DSs' ect) continue to work...
- Zoe Mami😘 (@hotgirlsash) reported
This comcast customer service rep “no cap no cap” no cap on my mf bill ._.
- PhillyGirl💙 (@rosyjmc) reported
@Eagles @Xfinity They're finished Horrible season
