Chick-fil-A says it will never bring back one favorite menu item (2024)
Chick-fil-A has some bad news for fans of its cole slaw.
The fast-food chain told Business Insider on Thursday that it has no plans to bring back slaw to its restaurants in the future.
"For a long time we were really hesitant to take anything off the menu because we couldn't bring ourselves to disappoint anybody," said David Farmer, senior vice president of menu development. "But as our sales volumes grew, it just wasn't feasible to keep adding to the menu without taking anything away."
Since then, devastated slaw fans have posted thousands of comments online begging the chain to bring back their favorite side.
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"Your Titanic is going down if you don't bring the cole slaw back," one person recently wrote on Chick-fil-A's Facebook page. "Thousands of customers are boycotting your establishment and refusing to stop in until you put it back on your menu. Now do the right thing or have a fork stuck in you because you will be done."
Tons of people commented saying they haven't been to Chick-fil-A since the slaw was axed.
"The majority of the posts are wanting the coleslaw back — hear us roar Chick-fil-A!" Facebook user Bebe Heasley Packard wrote. "I haven't been since they stopped selling the slaw as I always used to put it on my sandwich."
Chick-fil-A fans didn't take the change lightly and some still call for the return of the creamy dish. The chain announced on New Year's Eve 2015 that it was removing the side, citing an effort to revamp its menu and make room for healthier items. It left the menu for good on January 18, 2016, and has not returned.
Chicken Salad was previously available on the menu at participating Chick-fil-A® restaurants nationwide. Even though it's no longer on the menu, we'd like to offer the recipe so you can make it in your own kitchen. Learn how to make more of your favorite Chick-fil-A dishes by visiting our Recipes page.
Notably, Chick-fil-A's first freestanding restaurant also opened this decade, in 1986. In the 1990s, things slowed again, with just three introductions during that decade – the grilled chicken club sandwich, the catering menu and Chick-n-Strips.
Only three states don't have a Chick-fil-A restaurant. Chick-fil-A has expanded to nearly every state in the U.S. It has locations in 47 states and Washington, D.C. The only states where Chick-fil-A has yet to establish itself are Alaska, Hawaii and Vermont.
In March, Chick-fil-A said that it planned to stop serving the side salad in an effort to streamline its menu. "In an effort to simplify and refresh our menu, we made the difficult decision to remove the Side Salad from our menus earlier this month," the chain said.
With a combination of greens, fresh fruit, nuts, and grilled chicken, the Market Salad is one of the most nutritionally balanced options at Chick-fil-A, according to Amer. The bed of lettuce, chicken, fruits, contains 340 calories, 14 grams of fat, 27 grams of carbs, and 28 grams of protein.
Chick-fil-A® customers expect great-tasting and quality food when they visit our restaurants. That's why our salads are prepared fresh daily, our Chick-fil-A Lemonade is made with only three ingredients and our chicken is breaded by hand in our restaurants.
“To maintain supply of the high-quality chicken you expect from us, Chick-fil-A will shift from No Antibiotics Ever to No Antibiotics Important to Human Medicine starting in the Spring of 2024,” the company said in a statement.
Truett Cathy created the recipe for our Original Chick-fil-A®Chicken Sandwich with two pickles on a toasted butter bun in 1964 – and we've been using the same recipe ever since.
Chick-fil-A sources real, whole, boneless breast of chicken with no added fillers, steroids or hormones, so its natural flavor shines. We're committed to serving chicken with No Antibiotics Important to Human Medicine (NAIHM).
Conversation. Chick-fil-A, Inc. Hi, Linnea. We definitely don't have anything against onions, it is simply not an ingredient associated with any of our products and so we do not serve them.
Side salads, decaf coffee, the Grilled Cool Wrap and Original Chick-n-Strips are also getting the boot. There will also be some downsizing of regular menu items.
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